Last Updated: May 29, 2026
At Bend The Trend Kenya ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using our website and services, you agree to the collection and use of information as described in this Privacy Policy.
We may collect the following information:
Full name
Email address
Phone number
Billing address
Shipping address
Order details
Transaction information
Payment confirmations
Note: We do not store your full payment card information. Payments are securely processed through approved payment providers.
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Website activity and interactions
Cookies and similar technologies
We use your information to:
Process and fulfill orders
Deliver products and services
Provide customer support
Communicate regarding orders and account activity
Prevent fraud and unauthorized transactions
Improve our website and customer experience
Send promotional offers and marketing communications (where permitted by law)
We may share your information with trusted third parties only when necessary to operate our business, including:
Shopify (our ecommerce platform)
Payment processors
Shipping and delivery providers
Customer support and technical service providers
Marketing and analytics providers
We do not sell your personal information to third parties.
Our website uses cookies and similar technologies to:
Remember customer preferences
Improve website functionality
Analyze website traffic
Support advertising and remarketing activities
You can adjust your browser settings to refuse cookies; however, some website features may not function properly.
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
We retain personal information only as long as necessary to:
Fulfill orders and provide services
Comply with legal obligations
Resolve disputes
Enforce our policies and agreements
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from children.
Bend The Trend Kenya operates within Kenya. However, some service providers, including Shopify and payment processing providers, may process or store information on secure servers located outside Kenya as part of providing their services.
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised effective date.
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:
Bend The Trend Kenya
📧 Email: bendthetrend254ke@gmail.com
📞 Phone: 0740371566
📍 Superior Centre, 3rd Floor, Shop JXI, Nairobi, Kenya
📍 K Mall, Shop M22, Kiambu Road, Nairobi, Kenya